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Customer service and satisfaction are paramount at PC Perfect. We employ only Microsoft® Certified Professionals and CompTIA Certified A+ Technicians. In addition, PC Perfect is a Microsoft® Certified Solutions Provider (MCSP) and CompTIA A+ Authorized Service Center.

We offer one of the fastest turn around times in the industry. On-Site service appointments are generally made one or more days in advance. However, emergency appointments are generally available and always a priority for our established clients.
 In-Shop Service

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CompTIA A+ Authorized Service Center

We use only Microsoft Certified Professionals and A+ Authorized Service Technicians

We perform a 10 Point Check List on all systems serviced in-house. Need to know what it will cost before having the work done? No problem. Just bring it down and we will give you a free estimate. (Diagnostic fees if necessary are extra)

In-Shop rates start at just $60/hour* with a $40 minimum service charge for standard tech service. (*Specialized services are billed at different rates - please call for more details.)
 On-Site Service

On-Site Professionals and Engineers have at least 5 years experience and carry Microsoft and CompTIA certifications*. If you need it done, chances are we do it, but here's a list of the more common services we perform on a daily basis:

Network Cabling, Program Installation & Upgrades, Network Install / Setup / Configuration, Operating System Installs & Upgrades, System Installation & Upgrades, System Evaluation, and Troubleshooting.

Rates range from $95 to $150/hour with a minimum service charge of $60 (in Phoenix Metro area). We also offer on-site services in other parts of Arizona. Please call for rates and further details on our rate structure.

* Some of our technicians will have assistants to aid and help with some tasks that don't meet our 5 years guidelines. However, these assistants are always directly supervised by a qualified IT professional(s).
 Remote Service

Need help right now? Remote Service using PC Anywhere may be the answer.

How does it work? By configuring Symantec's PC Anywhere to allow remote access over the Internet (this is done in a secure encrypted format), we can connect remotely to your office. Once connected we have essentially have the same capabilities as if we were on-site.

Will it work for all my quick service needs? Probably, but remote support is best suited for help resolving user interface problems (i.e. "can't print", "I get this error message when doing ...", etc.), program configuration issues, and general software setup. It doesn't work well if you have broken equipment or more complex issues.

Remote Service rate is between $60/hour to $150/hour with a $25 minimum service charge depending on the type of remote service work being done. If you'd like more information on this great low-cost option, please call our office at (480) 966-0772 or e-mail us.
 Service Contracts

Service Contracts allow our clients to get consistent weekly, bi-weekly or monthly service at reduced rates. Please call for details at (480) 966-0772 or e-mail us.
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