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| Services |
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Customer service and satisfaction are paramount
at PC Perfect. We employ only Microsoft® Certified Professionals
and CompTIA Certified A+ Technicians. In addition, PC Perfect
is a Microsoft® Certified Solutions Provider (MCSP) and
CompTIA A+ Authorized Service Center.
We offer one of the fastest turn around times in the industry.
On-Site service appointments are generally made one or more
days in advance. However, emergency appointments are generally
available and always a priority for our established clients.
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| In-Shop Service |
Need Directions?
Click Map:
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CompTIA A+ Authorized Service Center
We use only Microsoft Certified Professionals and A+ Authorized
Service Technicians
We perform a 10 Point Check List on all systems serviced in-house.
Need to know what it will cost before having the work done?
No problem. Just bring it down and we will give you a free estimate.
(Diagnostic fees if necessary are extra)
In-Shop rates start at just $60/hour* with a $40 minimum service
charge for standard tech service. (*Specialized services are
billed at different rates - please call for more details.) |
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| On-Site Service |
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On-Site Professionals and Engineers have at least 5 years experience
and carry Microsoft and CompTIA certifications*. If you need
it done, chances are we do it, but here's a list of the more
common services we perform on a daily basis:
Network Cabling, Program Installation & Upgrades, Network
Install / Setup / Configuration, Operating System Installs &
Upgrades, System Installation & Upgrades, System Evaluation,
and Troubleshooting.
Rates range from $95 to $150/hour with a minimum service charge
of $60 (in Phoenix Metro area). We also offer on-site services
in other parts of Arizona. Please call for rates and further
details on our rate structure.
* Some of our technicians will have assistants to aid and help
with some tasks that don't meet our 5 years guidelines. However,
these assistants are always directly supervised by a qualified
IT professional(s). |
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| Remote Service |
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Need help right now? Remote Service using PC Anywhere may be
the answer.
How does it work? By configuring Symantec's PC Anywhere to allow
remote access over the Internet (this is done in a secure encrypted
format), we can connect remotely to your office. Once connected
we have essentially have the same capabilities as if we were
on-site.
Will it work for all my quick service needs? Probably, but remote
support is best suited for help resolving user interface problems
(i.e. "can't print", "I get this error message
when doing ...", etc.), program configuration issues, and
general software setup. It doesn't work well if you have broken
equipment or more complex issues.
Remote Service rate is between $60/hour to $150/hour with a
$25 minimum service charge depending on the type of remote service
work being done. If you'd like more information on this great
low-cost option, please call our office at (480) 966-0772 or
e-mail us. |
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| Service Contracts |
Service Contracts allow our clients to get consistent weekly,
bi-weekly or monthly service at reduced rates. Please call for
details at (480) 966-0772 or e-mail
us. |
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